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Friday 5 September 2014

Personal service counts more than bargain bucket pricing

It’s been a long time since the last blog. But, a comment made by a loyal customer made me think about the value ASLS actually offers. It’s not just the convenience of being able to pull something from existing stock he likes, it’s the way our experts approach things – and they often save him money, which is a bonus.

Everyone within the ASLS business has practical experience of the products we sell so we know precisely what is up to the job in hand. Our aim is to provide a reliable solution that is cost effective and of a high standard. That way we’ll keep our customers happy, and that means we are happy too. We get a lot of satisfaction knowing we’ve delivered a good solution.

The number of products available today is mind boggling, and they all promise to best in class. And, reliability is high for the majority of the things we see. However, we don’t bite at everything the sales reps wave before our noses. Instead, we try to be selective and stock what we believe will provide the best value. Occasionally, a customer will want something specific that he or she has read about or seen at a gig and if we haven’t got it, we’ll investigate the product and procure it for them.

We aren’t box shifters and so we aren’t aiming to compete so much with the large discount warehouses. Instead, you’ll get to know us and we’ll always look after you. We’ll honour the warranties that come with the products and we can provide a quality repair service should you ever need it. All you need to do is think about your performance, whatever it might be, and let us look after your equipment needs.